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1. Introduction
Welcome to Road America Transport ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website [https://roadamericatransport.com] ("Website") and use our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Information that identifies you as an individual, such as your name, email address, phone number, and mailing address.
Non-Personal Information: Information that does not identify you personally, including but not limited to browser type, operating system, and website usage data collected through cookies and similar technologies.
3. How We Collect Information
We collect information through various means, including:
Direct Collection: When you provide information to us directly, such as when you contact us via email or through forms on our Website.
Automated Collection: Through cookies and similar technologies that track your usage of our Website.
4. Use of Information
We use the collected information for the following purposes:
To provide, operate, and improve our services.
To communicate with you, including sending service-related announcements and responding to inquiries.
To understand your needs and personalize your experience with our services.
To comply with legal obligations and enforce our terms and conditions.
5. Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing and data analysis. These service providers are obligated to protect your information.
Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Choices
Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Website may become inaccessible or not function properly.
Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe link in the emails or by contacting us directly.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.American Trucking Association
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
12. SMS Consent & Disclosure
12. SMS Consent & Disclosure
By providing your mobile number and opting in via our website, dispatch communications, or partner platforms, you consent to receive SMS (text) messages from A&D CHARLES TRADING COMPANY LLC / Road America Auto Transport. These messages may include but are not limited to:
Load offers and job assignments
Pickup and delivery confirmations
Payment reminders and updates
General carrier communication related to your services
Messaging Terms:
Message frequency may vary depending on your activity and communication needs.
Message and data rates may apply depending on your mobile carrier plan.
You can opt out at any time by replying STOP to any text message.
For help, reply HELP or email us at info@roadamericatransport.com.
We do not sell, rent, or share your SMS opt-in information or mobile number with third parties for marketing purposes.
For more information, please refer to our full Terms & Conditions.
By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.
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